Privacy Policy

This Privacy Policy explains how Aether Infrastructure Pty Ltd trading as Aether Installations collects, uses, stores and protects personal information when customers contact us, request a quote, use our website, or engage our EV charging infrastructure services.

1. Information We Collect

We may collect personal information including your name, phone number, email address, property address, vehicle details, enquiry details, photos of your switchboard or proposed charger location, and any other information you provide when requesting a quote or engaging our services.

2. How We Collect Information

We collect information when you submit a website form, contact us by phone, email, WhatsApp, social media, or provide information during the quoting, assessment or installation process.

3. Why We Collect Information

We collect personal information to respond to enquiries, assess installation requirements, prepare quotes, coordinate site assessments, schedule work, manage project delivery, issue invoices, maintain records, and communicate with customers.